FAQ

What materials are your jewelry pieces made from?
Materials vary by piece. Please check each product description for specific details.

How should I care for my jewelry?
Keep your jewelry away from water, perfumes, lotions, and harsh chemicals. Store pieces separately in a dry place when not being worn.

How long does shipping take?
Processing and shipping times may vary. Tracking information will be provided once your order ships.

Can I return or exchange an item?
Please refer to our return policy for complete information regarding returns and exchanges.

How can I contact Natali Maslov Designs?
Please visit our Contact page and we’ll be happy to assist you.